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Privacy Policy

Perfection Group, Inc. ("Perfection Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit perfectiongroup.com (the "Website"), how we use it, who we share it with, and the choices you have.

This policy covers the Website. It does not cover information collected offline or through separate agreements with our clients.

1. Who we are

Perfection Group is a private facility solutions company headquartered in Cincinnati, Ohio, with offices across the Midwest and Southeast. We use the Website to describe our services, share content, and let prospective and current clients reach us.

If you have questions about this policy or your personal information, contact us using the details in Section 11.

2. Personal information we collect

We collect personal information in two ways: information you give us directly, and information collected automatically when you use the Website.

Information you provide

When you fill out a form, request an assessment or service, apply for a job, or contact us, we may collect:

  • Name, company, job title, and business contact details such as email address and phone number
  • The content of your message or request
  • Any other information you choose to include 

    Information collected automatically 

    When you visit the Website, our servers and third-party technologies may automatically collect:

    • IP address and general location derived from it, such as city, state, or region
    • Device and browser identifiers, browser type, operating system, and screen resolution
    • Pages viewed, links clicked, referring pages, and time spent
    • Cookie identifiers and similar identifiers assigned to your browser or device

    This automatic collection happens through cookies, pixels, tags, scripts, and similar technologies described in Section 4.

    3. The tools and services we use

    The Website loads technologies operated by the third parties below. Each collects or receives certain information as described.

    Google Analytics 4 (Google LLC). Measures Website traffic and how visitors use the site. Collects IP address, device and browser identifiers, and usage events. See Google's privacy policy at policies.google.com/privacy.

    Google Ads, including conversion tracking and remarketing (Google LLC). Measures the performance of our advertising and shows relevant ads to people who have visited the Website. This may involve sharing identifiers for cross-context behavioral advertising. See policies.google.com/privacy.

    HubSpot (HubSpot, Inc.). Powers our forms, contact management, email, and site analytics. Collects information you submit through forms along with usage and device information. See legal.hubspot.com/privacy-policy.

    UserWay (UserWay, Inc.). Provides website accessibility features. Loads on page and may collect limited page and device information to deliver those features. See userway.org/privacy.

    These providers act as third parties or service providers depending on the arrangement. Their own privacy policies govern what they do with the information they receive.

    4. Cookies and consent

    We use cookies and similar technologies such as pixels, tags, and scripts to run the Website, remember your preferences, measure performance, and support advertising.

    Some cookies are necessary to display and operate the site. These load automatically because the site cannot function without them.

    Analytics and advertising technologies are not necessary to run the site. These load only after you accept them through our cookie consent banner. When you first visit, the banner lets you accept or decline these non-essential technologies. You can change or withdraw your choice at any time through the link in the footer.

    You can also control cookies through your browser settings.

    5. How we use personal information

    We use personal information to:

    • Respond to your requests, questions, and service or assessment inquiries
    • Provide, operate, and improve the Website
    • Measure and understand how the Website is used
    • Market our services, including advertising and remarketing
    • Review job applications
    • Maintain the security of the Website and protect against fraud or misuse
    • Comply with legal obligations

    6. How we share personal information

    We share personal information with:

    • Service providers who support our operations, such as hosting, analytics, marketing, and customer relationship management
    • Advertising and analytics partners, as described in Section 3, in connection with measuring and delivering advertising
    • Professional advisors such as lawyers, accountants, and auditors
    • Authorities or others when required by law or to protect our rights, safety, or property
    • A successor in the event of a merger, acquisition, or sale of assets

    We do not sell your personal information for money. Some of the advertising technologies described in Section 3 may share online identifiers with partners such as Google to measure advertising and show relevant ads.

    We do not knowingly collect or share the personal information of anyone under 16. 

    7. How long we keep personal information

    We keep personal information for as long as needed for the purposes described in this policy, and then delete or de-identify it. The period depends on the type of information and why we collected it.

    8. How we protect personal information

    We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

    9. Children's privacy

    The Website is intended for a business audience and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us using the details in Section 11 and we will delete it.

    10. Links to other websites

    The Website may link to sites we do not operate. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing personal information.

    11. Changes and contact

    We may update this policy from time to time. When we do, we will change the "Last updated" date above and post the revised policy on this page.

    To reach us about this policy or your personal information:

    Perfection Group, Inc.
    2649 Commerce Blvd. Cincinnati, Ohio 45241
    Email: info@perfectiongroup.com
    Phone: 513-772-7545